This morning I had a question for my provider of phone, television, and internet. Of course I got the automated message saying hold for the next available representative. The message asked would I like to take a survey after the phone call and that if I would that I will receive a phone call in 15 minutes. Or if I would not be near a phone in 15 or wanted to decline, I could. So I declined the survey.
Well it took almost 15 minutes for me to speak to a live person. I guess I was better off taking the survey. Makes me wonder if since I did not agree to take the survey I was put further on the list and shown that I would have to wait 15 minutes anyway.
No comments:
Post a Comment