Where did it go?

This has been a bizarre week.  Monday was a holiday.  Tuesday early dismissal.  Wednesday a delay.  Thursday was staff days.  Friday was a somewhat normal day.  I am glad the week is over.  Now I have really work.

The main thing that made it a bizarre week was the home improvement.  We had the floor installation guys here Monday installing carpet.  Then back on Tuesday installing the laminate flooring.  I had to lit the pilot light for the furnace two days in a row.

Thursday morning I get up and try to get online.  No connection.  I creep into Ava's room where the router is to reset it.  Nothing happens at the computer.  I try again.  Nothing.  I check the phone.  No dialtone.  I turn on the tv.  I am met with a blank screen.  Of course without the internet I have no way of contacting my cable company.  I know I have a bill somewhere with the information, but it is early in the morning and I do not want to wake anyone up.

I head to the Y and use the internet to find the phone number.  I finally track it down.  Note to companies who provide service, how about putting your contact information on the home page or readily accessible so I do not have to spend ten minutes looking for it?  I call the cable company and get an automated female voice tell me there is a service disruption in my area and engineers are working on it.  OK, I think, that will be resolved.

I tell Wendy when I get home the cable, internet, and phone are out.  The woes of bundling.  The positive news is that Wendy is working that morning and then heading to an eye appointment.  So she will not be home all day.  I am at work myself and think not much of the lack of contact to the outside world.  The problem is that no one was home to call service and get the problem fixed earlier.  I get home that afternoon before Wendy.  Problem, still no phone, no internet, no cable.  I call and get the automated reply the modem needs to be reset and if still nothing call back.  I reset and nothing.  So I call service.  The service tech tells me to completely unplug, which I have done, and that in case she will set up a service request.  The options 10-11, which no one will be home and 2-3, usually nap time.  I take the 2-3 because at least Wendy will be home.  This of course will be on the following day.  And of course I am on the cell phone and the reception cuts out and drops the call.  So I call back.  Fortunately the service call is set.  I am told this time that the signal from the outside is not getting to the equipment, so rebooting will not help.

I report this back to Wendy, who had a long day of her own.  Without the interaction of outside world our house is dull and chaotic at the same time.  After the girls were sent to bed, I pass out and Wendy even goes to bed earlier.

Friday morning, Wendy goes to work and the technician comes in the afternoon.  I get a text from Wendy saying she is "back on the grid."   Apparently an amp from the outside burned out and was not providing the power to the boxes.  Problem solved.  Thankfully.

So after a day and half or more of no internet, phone, or cable we have returned to the land of the electronically living.  I am grateful it happened at a time when we were all away from the house for the most part.