This past weekend I had two bizarre customer experiences. I have had some strange ones in the past.
Friday afternoon, after getting off work I head to a drug store chain to pick up some pictures for Wendy. She had a coupon for a great deal on pictures. So I arrive and see the photo counter. No one is around. There is a cashier at the front helping people. I stand around for five minutes wondering what is going on. Still no one. I see the alphabetical bins and know Wendy's pictures are there and I even know my last name. So after waiting I head to the cashier. She says let me page someone for you. I hear the announcement, "Customer needs assistance at photo." I think ok, that should do it. Five more minutes pass by and no one. I wanted to head behind the counter and pick up the photos myself.
Then a woman who has been shopping since I have been waiting asks if anyone has helped me. I say I am still waiting. She says let me tell the cashier. She mentions it to the cashier. The cashier makes another announcement. After two minutes an employee comes up. He gets my name and hands me the pictures. As the transaction is nearing the end, another employee comes up. I think this guy is the regular photo operator because he says he was on his fifteen. Would not a store have a back up counter worker for a department? Oh well I got the photos.
Experience two. Wendy and I and family ran out for a few minutes on Saturday night. It was already close to bedtimes, but circumstances forced us into the open. While out we thought we would pick up some much need grocery items. We head to America's Family Empire...Wal of Shame. We find our items and proceed to check out. We do our normal find the short line that turns into the longer line. The guy in front of us realizes he has left his wallet in the car. So he goes out to get and it and the cashier checks us out.
After checkout, the a store employee is checking the items purchase against the receipt. We stand in a line of four. He is rooting through a customer's buggy. Seems like he is taking forever. Finally one down. The next guy he checks his purchases. Then the third. Right as we get up to the associate, he turns and walk off. So we had to stand there for five minutes for you to check other purchases and he does not even bother to check ours. In my mind it seems that we wanted for nothing. However, if we had tried to go past I am sure we would have been stopped. Oh well we made it home and to bed.
It seems those quick trips involve slow falls.
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